Stakeholder list

为了帮助大家更深刻地理解利益相关者，请大家完成下面的作业：

抽奖助手：假设你是一个抽奖小程序产品的负责人，列出产品的利益相关方。

其他你喜欢的平台：挑一个你喜欢的产品平台，列出产品的利益相关方。

备注：

1. 两个作业可以只选择其中一个去完成，如果你愿意两个都写那更棒噢~

2. 如果你已经是一名产品经理，推荐你分析自己负责的产品的利益相关方。

As the Solution Manager of the product traceability system within the corporation, I have analyzed and listed the stakeholders of this system as below:

• [Business] Capability Manager who composes the roadmap of the system, plans the budget of the system, reviews the actual cost of the system;

• [Business] Users who support business operations in the system;

• [Business] Supply Chain Management Logistics Manager who takes charge of the process of point of delivery;

• [Business] Global Fulfillment Officers who create/update purchase orders and return orders based on customers' needs;

• [Suppliers] Factories that manufacture the products;

• [Partners] Warehouses that fill up stock from factories and dispatch stock to end customers;

• [Customers] Customers that get traceability report for goods receiving;

• [Vendors] Global Customer Service Centers that provide after-sales warranty service to consumers;

• [Vendors]Global Scrap Centers that execute local product scrap operations;

• [Vendors] Global Repair Sites that perform advance repairs of the products;

• [Partner]Integration Center that consolidates & shares data to downstream systems within corporation;

• [IT] Solution Architect who oversees the architect of all IT solutions related to the system;

• [IT] Solution Managers who deliver IT solutions of all system modifications to fulfill the requests/demands from business/supplier/partner/customer, or even internally IT;

• [IT] Delivery Manager who tracks and traces the IT solution deliveries by developers;

• [IT] Developers who implement IT solution designed by Solution Managers and reviewed by Solution Architect;

• [IT] Service Manager who monitors the performance of IT Ops team and acts as the escalation point of SLA breaches;

• [IT] Change Manager who controls the change requests of all IT solutions;

• [IT] Ops team who support IT system operations after all IT solutions golive;

• [IT] Infrastructure team who support on-premises DC and cloud services for the system;

• [IT] Project Manager Office who governs and directs all IT demands/projects related to the system;

• [IT] Business Manager who smooths the collaboration between business and IT team.